![]() ![]() ![]() Format-wise it takes its cues from meetings where councilors speak with their constituents, opening up the lines of communication to ask for their input and address their concerns. The Town Hall is similar to an all-hands meeting, in that everyone in the company should be present with one simple tweak: it allows far more scope for feedback. At the end of the process, the task team reports back to the whole firm in a Town Hall Meeting. Welch believes that bringing a diverse group of employees together to focus on a common objective, encouraged ‘boundaryless behavior’ that in turn leads to organizational change, helping ‘any company, regardless of size, act and feel like a smaller, nimbler and more resilient enterprise’. These sessions are held at 30-day intervals over a 90 day period. In a nutshell, the Work-Out facilitates multi-day work sessions where task forces, comprising employees from a range of departments as well as other stakeholders, focus on tackling problems or on implementing a new strategy. It’s an approach that might work better for some workplaces than it does for others, but almost all workplaces could benefit from adopting one of Welch’s boundaryless tactics: the Work-Out. Boundaryless Organization occurs when barriers are broken down between hierarchical levels, departments and job functions, meaning that employees can collaborate across teams and inhabit several different roles. Jack Welch, the legendary CEO who headed GE from 1981 to 2001, hated Silo Mentality and advocated for ‘Boundaryless Organization’ – his term – instead. Once you’ve articulated and refined your company mission, call back to it during inter-departmental meetings: it’ll help keep everyone on the same page. A statement like, ‘Our mission is to facilitate a memorable online retail experience in the independent design sector’ neatly ties different departmental goals together. According to Entrepreneur, ‘To create a cohesion, team members must be provided with a convincing reason to be a part of the company mission.’ That’s why finding a company mission that ties these seemingly disparate objectives together is so important. Each team works to a different goal, using different processes and skill-sets, in order to reach different incentives. The IT department at an e-Commerce company, for example, might be focussed on ironing out back-end bugs, while its Customer Service team is busy dealing with customer requests and returns. One reason large companies are so frequently ‘siloed’ is that different departments can be working to realize very different objectives. ![]() Refine and Emphasise Your Company Mission There are plenty of proven strategies to combat Silo Mentality, and we’ve found four of the best. But if you’re nodding your head in recognition, there’s no need to despair. If you can’t relate to this description of Silo Mentality, then great! It’s likely you work in a communicative, collaborative environment. ![]()
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